Our Corporate Objectives

At the heart of SeboTek Hearing Systems business philosophy and corporate culture are four corporate objectives. These objectives are rooted in the Christian faith of the founders who believe that God has given unique talents to everyone for the purpose of serving Him and others. They believe strongly that all good things come from God, and, if we seek Him for ways to serve others, He will give us the ideas and insights to get the job done. Simply put, although many of us have different religious beliefs, we can all unite in the purpose of serving others with excellence, which is at the heart of our culture at SeboTek.

Honor God by putting His Word at the center of all that we do.

Do the right thing. Each of us knows the difference between right and wrong. Through the choices we make every day on the job, we show a heart-felt concern for the needs and expectations of others. We do an honest day's work. We tell the truth. We obey the law. We don't cut corners, even if it puts us at a competitive disadvantage.

Treat each person with dignity and respect. No one has to earn the right to be greeted warmly or to be listened to sincerely. We value and recognize the contribution that each person makes to the success of our team.

Respect each person's spirituality. We have a deep respect for the rights of people to have their own spiritual beliefs. We show our respect by demonstrating our willingness to accept others' belief systems, without compromising our own.

Serve our Customers and all mankind with compassion regardless of the circumstances.

Serve others as we would want to be served. We make an effort to know our customers. We greet them by name whenever we can. We show that we care about them, by doing the job right – and by trying to anticipate their needs. We listen and respond to each customer with compassion and respect regardless of the circumstances.

Put our customer’s needs first. We help our customers help their patients provide the very best hearing care possible. When they call on us, we put their needs first – just the way they expect.

Provide quality products and services that exceed our customers expectations.

Help people to do their best every day for our customers. Because the work we do is important and valuable to our customers, we make sure that we are prepared to excel. We listen to each other's suggestions about ways to improve and exceed our customer's expectations.

Meet our commitments to earn our customers business. When we make a promise, we expect to keep it. Our promises provide a link of trust to our customers and to each other. We honor and respect these people by doing everything in our power to come through for them.

Continue to grow by providing a broad range of products and services to meet every economic and social mix of the hearing impaired public.

Constantly improve and innovate. In part, excellence means never being stagnant. We are open to new ideas. We look for ways to create new technologies and processes. We lead, never follow.

Build successful, dynamic teams for customer support. We expect to grow as individuals to become better people. We love to compete. We love to win. We count on each person to contribute to the success of the team. We don't let our teammates down in realizing that we must work together in unity to grow as a company.

 

© 2007 Sebotek Hearing Systems